Revenue Protection Smart Meter Engineer

Job Title: Revenue Protection Smart Meter Engineer

Salary: £40,758 plus Bonus scheme

Hours: 40 hours per week

Overview

Utilita is a UK energy company founded in 2003, specialising in smart technology to help customers reduce energy usage. We are looking for a qualified Dual Fuel Smart Meter Engineer to join our award‑winning Field Services team as a Revenue Protection Smart Meter Engineer.

Responsibilities

• Represent the Revenue Protection team and attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
• Engage with customers at pre‑warrant and warrant appointments.
• Discuss repayment options and agree suitable resolutions.
• Install and exchange smart meters when required.
• Collaborate with internal teams to ensure all outcomes are compliant.

Qualifications

The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate) qualifications, and have previous experience as a Smart Meter Engineer. 3‑Phase and Medium pressure qualifications are desirable.

Candidate must thrive in a team‑focused environment, possess clear communication, flexibility and resilience, and be willing to travel to customers’ homes following enhanced security vetting.

Benefits

• Structured bonus scheme.
• Clear career and development opportunities.
• 25 days of annual leave plus bank holidays.
• Private health care, mental well‑being support, 24/7 GP and counselling services.
• Paid volunteering day, generous pension contribution.

About the Company

Utilita Energy is committed to sustainability, aiming to become a Net Zero business by 2030. The company champions diversity, inclusion and offers an inclusive culture.

Equal opportunities: All applicants and employees are treated fairly and compassionately.

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