Main Duties
- Delivery of PPM and reactive tasks on Mechanical and HVAC systems, ensuring tasks are completed in line with agreed SLA and KPIs
- Using a PDA to complete and record on tasks assigned, accurately and in a timely manner
- Work as a team with the other site engineers; support with other tasks as required
- Developing relationships with key stakeholders to ensure customer satisfaction is maximised
- Be proactive in identifying reactive tasks on site, raising and completing them in line with Mitie process
- Escort sub‑contractors, ensuring works are carried out in line with scope requirements
- Be part of an on‑call rota (1 week in 5)
- Use a Building Management System to interrogate building systems and faults
Person Specification
- Experience in facilities management industry
- Experience in dealing with various building HVAC systems and mechanical works
- Ability to work independently and as part of a team
- Water management (L8) experience
- Recognised Mechanical Engineering qualification
- Strong customer care focus
- Health and Safety awareness and knowledge (IOSH Working Safely)
- Full and Clean driving licence
- Able to work at heights
- Smart in appearance
- Able to process administration tasks associated with the role
- Committed, reliable and flexible
- High levels of communication skills
- Undergo BPSS and SC clearance checks
Health and Safety Responsibilities
- Follow group and company policies and procedures at all times
- Report any apparent deficiencies in systems of work or equipment that may result in failure of service delivery or risk to health and safety or the environment
- Use all work equipment and personal PPE properly and in accordance with training received
- Report any issues or training needs to your line manager
Information Security
- Ensure compliance with Mitie's information security procedures in all activities
- Proactively identify and report security risks to your manager
- Report actual and suspected security incidents
Benefits
- Virtual GP available for you and your household
- Salary Finance scheme – access up to 50% of earned pay before payday
- Flexible lifestyle benefits platform (Choices) – including extra holidays, critical illness insurance, dental and technology options
- Discounts to millions of retailers and service providers via MiDeals
- Cycle‑to‑work scheme
- Life cover up to four times salary
- Enhanced pension contributions and Save‑As‑You‑Earn scheme
- Mitie Matching Share Plan
- Recognition through Mitie Stars and monthly cash prizes
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing Dan Dyke at Dan.dyke@mitie.com.
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