Installation and Service Engineer
Location: South London (incl. Maidstone, Bromley, Croydon, Leatherhead), South Surrey.
Contract: Permanent – £27,000 to £30,000 per year.
Key Logistics: Mandatory licence to drive; Will travel daily within the territory. A company van, laptop, phone, tools, and uniform will be provided.
Role Summary:
Responsible for installing and configuring digital home care systems, performing maintenance and troubleshooting, and ensuring safety standards. Work closely with clients in their homes to deliver high‑quality installations.
Responsibilities and Required Skills
- Technical ability – competent at general installations using DIY and power tools.
- Communication – ensure effective communication between Sales, National Installations Manager, and other engineers.
- IT – confident with MS Office packages and accurate completion of online documentation.
- Teamwork – collaborate with internal and external stakeholders to deliver installations on time.
- Planning – proactively arrange work to meet targets.
- Problem solving – adapt quickly to changing scenarios.
- Customer service – clear communication, patience and empathy with clients.
- Driving licence – full UK driving licence required.
- English language – strong verbal and written skills.
- DBS – all candidates will be asked to complete a DBS check; not required to apply.
Benefits
- 25 days holiday plus bank holidays and birthday leave.
- Health plan – dental, optical, physio, etc.
- Opportunities for professional growth and development.
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