Field Service Engineer – Bury St Edmunds

Responsibilities

• Responsible for commissioning, maintenance and servicing of equipment and plant machinery.
• Repair, maintain, and service forklift trucks
• Repair or replace faulty parts
• Report to Service Co-ordinator for scheduled work
• Maintain and develop relationships with Customers
• Follow Service Team procedures.
• Adhere to site Health & Safety requirements.
• Follow and maintain Bennie Equipment and The Bennie Group (TBG) companies, business and team objectives.
• Pursue personal development of skills and knowledge necessary for effective performance of the role and attend training courses as required.
• Adhere to TBG companies Quality and Compliance responsibilities, and policies and procedures.
• Adhere to Health & Safety responsibilities and procedures

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualifications

• NVQ in Mechanical Engineering (or equivalent)
• Knowledge of Forklift trucks
• Analytical with an eye for detail
• Excellent communications skills
• Professional and strong interpersonal skills
• Able to work to tight deadlines
• Flexible and willing to contribute by helping others
• Courteous, friendly and tactful
• Experience in materials handling industry or similar
• Good working knowledge of PDA and Protean
• Knowledge of mechanical machinery

Personal Qualities

• Personable
• Problem Solving
• Good Customer Service
• Presentable
• Able to work as part of a team

What We Offer

Remuneration: We offer a competitive salary

Development: We are committed to investing in our people, so we invest in you. Development is in your hands and we want to enable this so your progression at Bennie is only limited by what you want to achieve.

Wellbeing: On-site small gym.

Pets: Office based employees are invited to bring their well-behaved dogs into the office.

Finally, Our long-standing family tradition, of giving staff a Christmas turkey

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