Operations Manager - CFHD

Children and Family Health Devon (CFHD) is continuing to develop and refine an innovative, integrated model of children's community services and are looking for an enthusiastic individual to operationally lead our Speech and Language and Communication pathway with a focus on early intervention and support.

This role is 22.5 hrs a week (0.6 WTE) across Devon and Torbay (excluding Plymouth) with bases available in Exeter, North & South Devon and Torbay. You will want to be on site with your team for some of the time, however we can support some remote working as part of your job plan.

Main duties of the job

Working in collaboration with the Professional and clinical lead for the service, you will be supported to bring your operational and clinical skills, experience and enthusiasm to this role. You will supervise and manage others, ensuring the service responds in a timely way to meet the needs of children, young people and families. As joint lead for this pathway you will work closely with colleagues in CFHD but also colleagues from the acute trusts across Devon and Torbay who medically support the children seen within the pathway.

We are looking for an individual who enjoys operational management, who likes to collaborate and work with others, who has skills in leadership and can remain calm and compassionate under pressure. A keen eye for data and a focus on performance is on the wishlist along with the ability to bring innovation to the table. We value people who can work well as part of a team but also have the confidence and ability to be autonomous and pace-setting when needed.

This is an exciting time as we are a service going through a process of development and growth, so you need to have experience in leading services through change and keeping our children and young people at the centre of what you do.

About us

At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives.

We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.

Who we are

We are an alliance of NHS organisations led by Torbay and South Devon NHS Foundation Trust in partnership with Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.

With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending time in the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

• To provide leadership to the integrated CFHD service ensuring the efficient and effective delivery of the service.
• Manage effective operational delivery of services in collaboration with clinical leads.
• As an integral part of the CFHD leadership team, proactively and collaboratively driving the overall service strategy, objectives, vision and ambitions and taking a lead role in transformational change and continuous service improvement.

Person Specification

Qualifications

• Professional clinical knowledge acquired through degree supplemented by post graduate diploma specialist training, management qualification or equivalent and experience.
• A professional qualification relevant to children's healthcare (such as Social Work, Nursing, Clinical Psychology, Occupational Therapy, Psychological Therapy Qualification, Speech and Language Therapy, Physiotherapy).
• Active registration with an appropriate professional body.
• Extensive knowledge of the provision of healthcare for children and families within the NHS.
• Understanding of relevant legislation, NHS policy and other national policy relating to children and young people and its implications for children's community healthcare.
• High level knowledge of health presentations in children and adolescents and the theory and practice of, clinical interventions within area of specialty.
• Knowledge of evidence-based practice including NICE guidelines and routine outcome monitoring.
• Knowledge of risk management and ability to monitor and assess risk and act accordingly to ensure safety.
• Knowledge of supervision, management and leadership practice, including electronic staff record systems.
• Knowledge of research methodology and outcome research methodology and ability to critically interpret research findings and data.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Head of Integrated Nursing and Therapies

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