Job Summary
Roland Mouret is looking for a highly motivated WHOLESALE COORDINATOR to support the Sales team. This is a full‑time on‑site role based in our London office. Travel to continental Europe may be required when necessary.
As a Wholesale Coordinator, you will coordinate the back of house and work directly with global accounts, nurturing client relationships and providing swift, responsive action to their requests. The role reports to the Director of Sales. The ideal candidate will have at least two years’ experience in a wholesale role within the fashion industry and will have a thorough understanding and working knowledge of Microsoft Excel, strong functional skills and the ability to analyse data.
Responsibilities
- Showroom set up and take down, working with suppliers
- Booking seasonal sales appointments, managing calendar
- Showroom sales appointments
- Collection uploads and integrations, checking POs, order entry, OC send out
- Day‑to‑day management of the existing customer base, maintaining clear and professional communication with clients and providing swift responsive action to their requests
- Work with international sales agents, ensuring all assets and communications are shared in a timely manner
- Compile selling and training packs for internal and external use. Support Sales Manager to carry out trainings in store
- Store visits, market research, competitor analysis – produce follow‑up reports
- Analysis of weekly sell‑through reports and updating internal departmental trade report document. Provide data and insights to the management team
- End‑of‑season reporting and analysis, gathering information in a timely manner and preparing documents for internal and external presentations and meetings
- Coordinate with Sales Manager and logistics team to coordinate deliveries, stock swaps and re‑orders in season
- Collaborate cross‑departmentally with Finance and Logistics to ensure shipments run to schedule and deliveries go out on time
- Work closely with accounts department to ensure invoices are shared with customers and paid on time, monitor deposit tracker and chase invoices weekly
- Proficiency in IP/Order systems: Zedonk and Joor
- Wholesale data entry: creating and formatting contact sheets, itineraries and calendars. Ensure wholesale account records are complete, accurate and up to date
- Liaise with Graphic Designer to ensure all sales materials are prepared for market upload in accordance with the critical path. Coordinate with external clients to ensure brand communication and styling guidelines are shared (visual merchandising, press reviews, etc.)
Qualifications
- Strong organisational and time‑management skills
- Excellent verbal and written communication skills
- Ability to multitask and work well under pressure
- Experience in customer service and account management
- Proficiency in Microsoft Office and Excel is essential
- At least 2 years experience in the fashion industry or a related field
Location
London, England, United Kingdom
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