Analyst II, Scheme Compliance Scheme and Disputes London

Responsibilities

• Coordinate with various internal stakeholders and conduct a detailed investigation on various suspected merchants, using multiple internal & external data sources.
• Perform in-depth investigations of merchant setups, including conducting periodic reviews of portfolio, to identify non-compliance with scheme regulations. Collaborate with all stakeholders to resolve issues related to non-compliance with the card scheme rules.
• Provide timely response to all internal & external queries / requests through Checkout.com’s ticketing system.
• Follow up on pending scheme compliance issues and perform investigations on new and ongoing scheme compliance cases.
• Generate a detailed investigation report, highlighting various risks, its impact & proposed solution.
• Implement new processes/controls to ensure compliance with the scheme regulations.
• Read new changes/ amendment to scheme rules & regulations and provide suggestions on updating internal policy/ processes in a timely manner;
• Participate in audits of our internal processes, identify gaps and assist in smooth implementation of proposed amendments.
• Maintain an in-depth working knowledge card scheme rules
• Conduct training sessions for various teams & sharing knowledge on overall scheme compliance.

Qualifications

• A bachelor’s degree, preferably in Finance/Statistics/Actuarial/Business or equivalent.
• Minimum 3-5 years of experience in e-commerce Payments and Fintech and/or in banking/ financial services (risk/compliance department) would be preferred.
• Good understanding of the payment landscape in the Europe region.
• Solution driven approach, with exemplary problem solving and analytical skills.
• Strong written and verbal communication skills with the ability to present analysis and recommendations in a succinct manner.
• Ability and willingness to learn & understand various complex payment terminology, gain knowledge with an emphasis on continuous reading about new payment trends.
• Excellent communication skills in both written and spoken English. (Ability to communicate in other languages will be a plus)
• Proficient in PowerPoint, Excel, and analytic tools will be a plus.

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