Superstore manager
Salary: £31,380 - £36,803 per annum plus benefits
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time, 37.5 hours per week
Location: Bristol Superstore
Closing date: Sunday 26 April 23:55
Role overview
As a superstore manager you will act as an ambassador for Cancer Research UK, motivating your team to maximise sales and fundraising targets. Your store will be a community hub where supporters learn about our brand and the work we do.
Responsibilities
- Guide, inspire and engage a paid staff and volunteer team, including recruitment, retention and development of a diverse group.
- Own the commercial running of the superstore, including display, merchandising, stock management and generation, shop standards, store layout, sales and income.
- Lead by example and provide excellent customer and supporter service.
- Maximise profit through effective cost control and sales.
- Work to agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell-through and stock processing.
- Build relationships with the local community and Cancer Research UK colleagues to generate engagement and additional income and stock.
- Oversee the movement and distribution of large volumes of donations across Cancer Research UK shops, superstores and e-commerce.
- Organise and run creative fundraising events to meet fundraising targets.
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
- Perform manual handling and physical activity as required.
Qualifications
- Commercial awareness with a proven record of achieving sales and profit targets.
- Experience managing and inspiring a large and diverse team.
- Comfort working within targets and motivating others to achieve them.
- Ability to multi-task in a high-volume retail environment with large stock volumes.
- Adaptability and independence in changing situations.
- Creativity and a desire to explore innovative working methods.
- Flexibility, including working on a rota basis while balancing personal commitments.
Benefits
We offer a generous salary and benefits package, career and personal development opportunities, high-quality tools and processes, a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership and more. Retail teams also have access to confidential well-being support.
We are an equal opportunity employer. We actively encourage applications from all backgrounds, including ethnic minorities under-represented in the sector.
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