At Time+Tide, we do more than sell watches. We create a space where enthusiasts, collectors and the simply curious can come together to experience watch culture in a way that feels genuine, informed and engaging.
Our London Watch Discovery Studio has now been open for over a year and has quickly established itself as a destination for the UK watch community. Named by Esquire as Britain’s best new watch shop, and with more than 200 Google reviews and a 4.9 rating for customer experience, it reflects the standard we set and the experience we deliver.
Now we’re looking for a Studio Manager to build on this success and lead the next phase of growth!
Studio Manager – London
This is a hands on leadership role at the centre of our UK operation. You will be responsible for the day to day running of the Time+Tide Studio in London, overseeing retail operations, delivering exceptional customer experiences, executing events and continuing to grow a highly engaged community.
What you will do:
You will lead all aspects of retail performance within the Studio, from sales and stock management to ensuring every customer interaction reflects a premium and considered experience. You will develop strong relationships with clients, collectors, and VIPs, building long term loyalty and trust. You will plan and deliver events in collaboration with the UK General Manager and global team, ensuring each one is executed to a high standard and contributes to the ongoing growth of the community.
You will help manage the Studio’s presence across social and owned channels, working with internal teams to create content that captures what is happening in the space and brings it to a wider audience.
You will lead, develop, and motivate a team of Watch Specialists, fostering a culture that is knowledgeable, collaborative, and aligned with Time+Tide’s standards and team culture.
What we are looking for:
You bring strong retail leadership experience, a commercial mindset, and a genuine passion for watches. You are confident managing operations, sales performance, and stock, while maintaining an uncompromising focus on customer experience.
You are organised, detail oriented, and able to balance multiple priorities in a fast moving environment. You communicate with clarity and confidence and lead by example.
Most importantly, you care about delivering an exceptional experience for every customer who walks through the door.
Why this role matters:
The London Studio is a key part of Time+Tide’s global presence and a vital connection to the UK watch community. This role offers the opportunity to shape that experience every day and build on a strong foundation to deliver something truly outstanding.
If you are ready to take on a leadership role within a growing global business, we would like to hear from you.
HOW TO APPLY:
Send us an email at jobs@timeandtidewatches.com, with your resume and cover letter AND answer these two questions:
- What is your favourite independent watch brand and why?
- Why do you want to join Time+Tide Watches as our London Studio Manager?
Full PD will be shared at the screening stage.
Look forward to hearing from you!
Time+Tide Watches.
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