Job Title: Business Development Manager
Company: TWO Services Ltd – Kitchen Deep Cleaning & Catering Equipment Maintenance Specialists
Location: Hybrid working (London/surrounding counties)
Reports To: Managing Director / Head of Sales
Role Overview
We are seeking a driven and commercially focused Business Development Manager to expand our client base and strengthen relationships within the food service, hospitality, and commercial kitchen sectors. This role is responsible for identifying new business opportunities, building strategic partnerships, and driving revenue growth for our kitchen deep cleaning and equipment maintenance services.
Key Responsibilities
Business Development & Sales
- Identify and target new business opportunities across catering, commercial, education, facilities management, healthcare, local authority, hospitals, schools and venues.
- Develop and execute strategic sales plans to achieve revenue targets
- Generate leads through networking, cold outreach, industry events, and referrals
- Prepare and deliver compelling sales presentations and service proposals
- Negotiate contracts and close deals with new clients
Client Relationship Management
- Build and maintain strong, long-term relationships with clients
- Act as the main point of contact for key accounts
- Understand client needs and recommend tailored cleaning and maintenance solutions
- Ensure high levels of customer satisfaction and retention
Market & Industry Analysis
- Monitor industry trends, competitor activity, and regulatory requirements (e.g., hygiene and safety standards)
- Identify opportunities for service expansion or new offerings
- Provide market insights to senior leadership to develop strategy
Collaboration & Internal Coordination
- Work closely with operations and service delivery teams to ensure seamless onboarding of new clients
- Coordinate with marketing to support campaigns and promotional activities
- Provide feedback to improve service offerings and customer experience
Reporting & Performance Tracking
- Maintain accurate records of sales activities and pipeline in CRM systems
- Prepare regular sales reports and forecasts
- Track KPIs and performance against targets
- History of developing key accounts from £500,000 - £1,000,000
Requirements
Experience
- Proven experience in business development, sales, or account management (preferably in facilities management, cleaning services, or hospitality services)
- Track record of meeting or exceeding sales targets
Skills
- Strong communication, negotiation, and presentation skills
- Ability to build rapport and influence decision-makers
- Commercial awareness and strategic thinking
- Self-motivated with a proactive approach to sales
- Proficiency in CRM software and Microsoft Office
Knowledge
- Understanding of commercial kitchen operations is highly desirable
- Familiarity with hygiene regulations and compliance standards is a plus
Key Attributes
- Results-driven and goal-oriented
- Highly organised with strong time management skills
- Adaptable and resilient in a fast-paced environment
- Professional and customer-focused mindset
What We Offer
- Competitive salary + commission/bonus structure
- Company vehicle or travel allowance (if applicable)
- Company health plan
- Opportunities for career progression
- Ongoing training and professional development
- Supportive and dynamic team environment
How to Apply
Please submit your CV and a brief cover letter outlining your experience and suitability for the role to barry@two-services.com