Outreach Worker

Domestic Abuse Outreach Worker

Location: King’s Lynn with travel across West Norfolk

Hours: Full‑time, 37.5 hours (Mon–Fri) — Part‑time/flexible working considered

Salary: £26,000–£28,000 per annum

Contract: Permanent

Empower women to rebuild their lives after domestic abuse.

We are recruiting on behalf of a specialist domestic abuse service that provides life‑changing support to women and children across West Norfolk.

This is a deeply meaningful role where you will walk alongside women aged 16+ as they navigate safety, recovery and independence offering trauma‑informed, strengths‑based support that genuinely transforms lives.

You’ll join a committed outreach and refuge team who work collaboratively, compassionately and with unwavering respect for every woman who accesses the service.

The Role

As a Domestic Abuse Outreach Support Worker, you will provide both emotional and practical support to women experiencing or recovering from domestic abuse.

You will:

• Provide 1:1 support using personalised safety plans, risk assessments and wellbeing‑focused interventions.
• Work collaboratively to build resilience, confidence and long‑term stability.
• Offer trauma‑informed emotional support, ensuring every woman feels heard, believed and empowered.
• Manage referrals, complete risk assessments and contribute to safeguarding processes for adults and children.
• Build strong partnerships with external agencies to ensure holistic, wraparound support.
• Maintain accurate, confidential case notes using a secure case management system.
• Support refuge accommodation and deliver outreach in the community, following lone‑working procedures.
• Contribute to a positive, supportive team culture and act as an ambassador for the service.

About You

We’re looking for someone who brings:

• Prior experience within a paid role in a relevant support, safeguarding or community‑based role.
• A strong understanding of domestic abuse, risk management and safeguarding.
• The ability to remain calm, compassionate and professional in challenging situations.
• Excellent communication, interpersonal and organisational skills.
• Confidence working independently and collaboratively.
• Experience using Microsoft Word, Excel and Outlook.
• A full driving licence and access to a vehicle.

You will be non‑judgemental, emotionally resilient and committed to delivering high‑quality, trauma‑informed support.

Additional Information

• This role is female‑only under Schedule 9 (Part 1) of the Equality Act 2010.
• An enhanced DBS check is required.
• Applicants must have the right to work in the UK (no sponsorship available).

The employer is committed to safeguarding, equality, diversity and creating an inclusive working environment. Reasonable adjustments will be offered throughout the recruitment process.

How to Apply

To discuss this opportunity further, please contact Hannah at Not For Profit People.