Location: MediaCity, Salford, Greater Manchester
The Role
To work as a Broadcast Support Engineer, providing support to the various broadcast facilities operated by NEP Connect and its clients.
Responsibilities
- Providing 2nd line support to broadcast equipment within studios, apparatus rooms, and galleries (e.g., production switchers, broadcast cameras, AV routers, audio mixers, modular infrastructure “glue”).
- Providing 2nd line support to our Net Insight Nimbra AnyLive network and associated equipment.
- Supporting and maintaining various IP networks using hardware such as Cisco, Arista, and FS.
- Supporting our satellite dish farm with reactive fault finding and preventative maintenance.
- Evaluating technical problems using appropriate broadcast and networking test and measurement equipment.
- Approaching problem solving creatively.
- Working both in teams and independently.
- Keeping the Broadcast Support Manager/Production/NOC Staff appraised of the status of any issues.
- Logging all faults and irregularities and passing information between shifts.
- Assisting with in‑house broadcast project and installation work.
- Performing preventative maintenance as necessary.
- Overseeing external contractors (e.g., UPS maintenance teams, electrical safety teams).
- Ensuring system documentation is up to date.
- Maintaining good knowledge of industry best practice.
- Staying up to date with developments in relevant technical fields.
Required Skills / Qualifications
- Network and broadcast engineering background; minimum academic standard of HNC/HND level or equivalent.
- Good understanding of IP technologies.
- Good understanding of communication systems including mobile and fixed links (terrestrial and satellite).
- Knowledge and experience in fault finding on broadcast systems.
Personal Attributes
- Integrity; professional, unbiased and credible behaviour.
- Strong communication skills – clear speaking and writing.
- Teamwork ability; engagement in team meetings.
- Initiative; willingness to act without escalation.
- Resilience; ability to cope with difficulty, negotiate obstacles and turn setbacks into learning opportunities.
- Organising work; ability to marshal resources, manage own time, handle multiple activities.
- Inquisitive; ask appropriate questions and seek implications.
- Analytical; gather information, reason from cause to effect, generate practical solutions.
- Interpersonal sensitivity; recognise others' views and needs.
- Judgement; rational, objective and unbiased decisions.
- Visionary; demonstrate commitment to company goals and motivate others.
#J-18808-Ljbffr