Job Description
Customer Identity and Access Management (CIAM) Consultant.
Location
London/UK Wide
Career Level
Specialist
Responsibilities
- Partner with clients to design and implement secure, user-friendly CIAM solutions.
- Translate business needs into technical requirements, ensuring seamless digital experiences for millions of end-users.
- Collaborate across multidisciplinary teams, including engineers, architects, strategists, and business leaders, to deliver impactful outcomes.
- Advise clients on industry best practices, compliance standards, and emerging trends in identity management.
- Drive innovation by exploring new technologies (e.g., biometrics, passwordless authentication, AI‑driven fraud detection) to enhance customer trust.
- Support complex Identity & Access Management/ Digital Identity deliveries across industry groups, working with global teams.
- Support the practice in various new initiatives across the firm, including innovation and go‑to‑market.
Qualification and Experience
- Strong understanding of identity and access management concepts, including authentication, authorisation, federation and verified decentralised identities.
- Experience with CIAM platforms (e.g., Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C) or equivalent.
- Ability to communicate complex technical topics clearly to non‑technical stakeholders.
- Proven track record in delivering technology projects, ideally within consulting or client‑facing environments.
- Knowledge of data privacy regulations (GDPR, UK Data Protection Act) and their impact on customer identity solutions.
- Critical thinking and advisory – diagnose and curate options to address problems to leadership.
- Possess strong organisational skills and, where applicable, help the team facilitate management and tracking of large and sometimes complex projects.
Set Yourself Apart
- Demonstrated thought leadership in digital identity and security, supported by publications, speaking engagements, or community contributions.
- Hands‑on expertise in modern security practices (Zero Trust, API security, adaptive authentication) and knowledge of key frameworks (ISO/IEC 27001, COBIT, NIST).
- Certified in leading CIAM platforms (ForgeRock, Ping, Okta) with experience building custom connectors and integrating with enterprise applications.
- Proven ability to blend technical depth (coding, cloud hosting, Active Directory, PowerBI) with strategic business acumen, delivering tailored solutions across industries.
- Strong client relationship management skills, coupled with entrepreneurial drive and a passion for designing secure yet frictionless customer experiences.
Benefits
In addition to a competitive basic salary, Accenture offers an extensive benefits package including 25 days’ vacation per year, private medical insurance, and 3 extra days of leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as you may need to spend time onsite with clients and partners to enable delivery of first‑class services.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Locations
London
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