Bilingual Single Point of Access Specialist

Conwy County Borough Council is seeking an experienced administrator and call handler for the Single Point of Access Team. The role requires strong organizational skills and the ability to manage conflicting demands while effectively communicating in both English and Welsh. Responsibilities include assisting the public in accessing information, providing referrals, and offering support in challenging situations. The council promotes employee development and offers a supportive work environment with training opportunities.#J-18808-Ljbffr…