Continuous Improvement Manager

Are you an experienced Continuous Improvement Manager looking for a new opportunity? Do you have a solid LEAN management background with a real focus on delivering savings?

We're looking for a Project CI Manager to join our Customer Fulfilment Centre for Waitrose in Greenford. You'll provide leadership and energy to engage the hearts and minds of the team and customer, implementing and encouraging a continuous improvement culture.

This is a full time, permanent position, predominately working Monday – Friday, 09:00 – 17:00. Due to the site being 24/7, there will be a requirement to be in the operation outside of the standard working hours on occasion.

Pay, benefits and more

We're looking to offer a salary of up to £55,000 per annum, and 25 days annual leave (plus bank holidays). In addition to generous remuneration, we really value our people and offer a friendly, safety‑first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include online discount platform, onsite parking and much more.

What you'll do on a typical day

• Lead Continuous Improvement – Drive impactful projects that keep us ahead and deliver real business benefits
• Own & optimise processes – Manage CI initiatives across operations with a focus for maximum value
• Be the change maker – Champion proposals, track progress, and use tools like Value Stream Mapping to unlock smarter ways of working
• Collaborate for results – Partner with senior leadership to achieve savings targets and showcase success through clear reporting

What you need to succeed at GXO

• Proven experience at a senior level in supply chain within high‑volume or multi‑site operations, ideally with leading retailers or distributors. Automation experience advantageous.
• Strong knowledge of LEAN principles, Six Sigma, and process improvement tools, with a track record of driving operational excellence in challenging environments.
• Confident with MS Office.
• Exceptional interpersonal skills to manage suppliers, and build strong relationships.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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