Honeycomb is delighted to be partnering with a reputable and long-established banking client in Northern Ireland to recruit a Customer Service Advisor for their Newtownards branch on a temporary contract. This role presents a fantastic opportunity to join an organisation renowned for its commitment to customer care and community values.
Role Overview
As a key part of the branch team, you will be the first point of contact for customers, providing a warm and professional service. The position involves assisting with enquiries, processing teller transactions, and handling cash with accuracy and efficiency. This is a full-time role, Monday to Friday, 9:00 am – 5:00 pm.
Key Responsibilities
Deliver excellent customer service by resolving queries in a professional and approachable manner.
Process deposits, withdrawals, lodgements, and other cash transactions with accuracy.
Follow cash handling policies, completing daily reconciliations in line with audit and security requirements.
Promote banking services and highlight digital or self-service options where appropriate.
Work collaboratively with colleagues to maintain a supportive and efficient branch environment.
Essential
Experience in a role involving direct customer interaction.
Accuracy and confidence when working with cash.
Strong communication and interpersonal skills.
Ability to stay organised and manage workload effectively.
Desirable
Previous experience in banking, retail cash handling, or financial services.
Full, clean UK driving licence.
Additional Information
Honeycomb is committed to supporting all applicants. If you require adjustments during the recruitment process due to a disability, please let us know. We are proud to be an equal opportunity employer and are committed to providing equality of opportunity to all.
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