Job Overview
Assistant Manager – Nominated Officer Team, Full time, 35 hours per week. Salary: £44,900 - £49,890. Location: Edinburgh or Birmingham. Hybrid working option with at least two days per week onsite.
The Nominated Officer is responsible for receipt, investigation and disclosure of Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), aligned with the Proceeds of Crime Act 2002 and Terrorism Act 2000. As Assistant Manager, you will support the Nominated Officer in overseeing these responsibilities and ensuring the bank and customers are protected from economic crime.
Responsibilities
- Provide expert ongoing monitoring on complex, high‑risk matters and escalating significant cases to protect the Group and its reputation.
- Act as a trusted contact for external stakeholders (Law Enforcement, FCA, HMRC, NCA, DWP), managing sensitive and time‑critical engagement.
- Manage day‑to‑day activities in line with service standards and drive quality, cost and delivery metrics.
- Support safe delivery of business change, maintaining effective SAR and AML compliance throughout implementation.
- Ensure operations deliver against Anti‑Money Laundering requirements and support learning to achieve performance targets.
- Promote a proactive culture of continuous improvement, engagement and innovation across the team.
- Engage, support and provide SME input to Second Line functions, contributing to strategic and risk‑based decisions.
- Lead, motivate and coach colleagues, building succession for key roles and acting as an SME in DAML and DATF investigations.
What you’ll need
As an Assistant Manager, you must be motivated, support colleagues to thrive, and deliver a world‑class AML investigation team. You should be forward‑thinking, solutions‑focused and able to leverage data, emerging technologies and analytical tools, including AI.
- Excellent understanding of both POCA and TACT.
- Capability to support, coach and communicate with colleagues to facilitate understanding through learning and development.
- Proven ability to work autonomously and collaboratively within a team environment.
- Strong problem‑solving skills, able to identify and mitigate risks while maintaining regulatory compliance.
- Embraces emerging technologies, including AI‑enabled tools, to support analysis, decision‑making and continuous improvement.
About working for us
We are committed to diversity, equity and inclusion, providing a workplace where everyone can thrive, learn and develop. We offer reasonable adjustments for colleagues with disabilities and guarantee interviews for disabled applicants through the Disability Confident Scheme.
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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