Registered Service Manager

Registered Service Manager – Supported Accommodation

Location: Somerset

Salary: Starting from £50,000 per year + performance-based bonuses

Contract: Full-time, Permanent

You will be expected to work on a mixture of 9am - 5pm, mornings, evenings and possible sleep in's to support the team.

Lead, Shape, and Run a High-Quality Service

Are you ready to take full ownership of a well-established, high-performing supported accommodation service? This is a rare opportunity to step into a role where you won’t just manage — you will lead, influence, and effectively run a respected organisation, with the autonomy to shape its future.

With strong foundations, an excellent reputation, and the support of experienced directors stepping back from day-to-day operations, this role offers the chance to make your mark, drive quality, and build on an already successful service.

An Exciting Leadership Opportunity

We are seeking an experienced, motivated, and forward-thinking Registered Service Manager to lead and develop our high-quality, well-regarded supported accommodation service.

This is a rare and exciting opportunity to take the lead in running a small, established, and successful organisation, overseeing five homes that provide safe, nurturing environments for young people.

Our service supports:

• Up to 11 young people in registered supported accommodation homes aged 16–25
• An additional 3/4 young people aged 18+ accommodated within one of our move-on homes, receiving minimal outreach support

Our homes are recognised for their high standards, positive outcomes, and strong reputation with commissioners and partner agencies.

The Role

As Registered Service Manager, you will play a pivotal role in the continued success and growth of the service. You will be responsible for:

• Full operational oversight of five supported accommodation homes
• Ensuring compliance with Supported Accommodation Regulations 2023 and Ofsted requirements
• Maintaining and enhancing quality standards and outcomes for young people
• Leading, developing, and inspiring staff teams
• Building and maintaining strong relationships with stakeholders and commissioners
• Driving occupancy, performance, and service development

You will be supported by a dedicated daily manager, allowing you to focus on leadership, strategy, and overall service performance.

A Unique Opportunity

This role offers more than just management — it is an opportunity to:

• Run the business on behalf of the company directors
• Take ownership of a well‑established, high‑performing service
• Shape the future direction and growth of the organisation
• Make a genuine, lasting impact on the lives of young people

Ofsted Registration & Requirements

The successful candidate will be required to:

• Register with Ofsted as the Registered Service Manager
• Demonstrate experience relevant to supported accommodation or children’s services
• Have a strong understanding of regulatory compliance and safeguarding

Qualifications

• Hold a Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)
• Be willing to undertake this qualification with full support from the organisation

We are committed to developing our leaders and will fully support the successful candidate to achieve their Level 5 qualification if not already held.

Development & Progression

We are passionate about investing in our leadership team. In addition to Level 5 support:

• There may be scope to undertake a Level 7 qualification (such as a postgraduate or senior leadership qualification)
• Opportunities for further professional development beyond Level 7 will be considered where appropriate
• This role offers a genuine pathway into senior leadership and strategic influence

What We’re Looking For

• An experienced leader within supported accommodation or children’s services
• Confident in managing multi‑site services
• Strong in compliance, quality assurance, and regulatory frameworks
• Commercially aware, with the ability to manage performance and occupancy
• Passionate about achieving the best outcomes for young people
• Ready to step into a role with real autonomy and responsibility

What We Offer

• Starting salary of £50,000 per year
• Performance‑based bonuses for achieving key targets
• Ongoing support from directors and senior leadership
• Investment in your professional development, including Level 5 and potential Level 7 progression

Once you have demonstrated the ability to successfully run the business independently in the directors’ absence, there will be scope for further salary increases and long‑term development.

Why Join Us?

This is a chance to lead a small, high‑quality service with a strong reputation, where your voice matters and your leadership will directly shape the future.

If you are looking for a role where you can take ownership, drive excellence, and truly make a difference, we want to hear from you.

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