Services Development Manager (Wellbeing)
Salary: £47,681 – £50,190 per annum
Hours: Full time – 37.5 hours per week
Workplace: Leicester based LE3 with hybrid working
UK Driving Licence essential for this role
About The Charity
This charity has a clear objective: to help sustain a resilient and empowered RAF community. Through their sector‑leading welfare and wellbeing services, they offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, they have the network and experience needed for a personal one‑to‑one approach. They work together to make sure no one is ever left behind.
About The Role
The charity strives to deliver well‑evidenced, effective and continually improved welfare and wellbeing services which achieve maximum reach and impact throughout the RAF community. The Services Development Manager will provide strategic leadership for the design, development, implementation and enhancement of a portfolio of innovative welfare and wellbeing services.
- Lead the creation and implementation of new welfare and wellbeing services, managing projects from research and concept development to launch and initial establishment.
- Support service delivery teams to evolve and develop existing welfare and wellbeing services, ensuring robust planning, implementation, and stakeholder communication.
- Foster a creative and results‑orientated culture, working closely with senior internal and external stakeholders to identify opportunities and emerging needs. Ensure evidence‑based decision making and deliver projects within agreed scope, timescales and budget.
- Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement.
- Facilitate effective meetings, workshops and strategic planning sessions, using a collaborative and solutions‑focused approach.
- Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high‑quality wellbeing services.
About You
The organisation needs you to hold a degree or have relevant specialist experience in the wellbeing sector. It is crucial that you are highly skilled in shaping service development strategies and leading the design, development and delivery of products and services. An innovative and influential individual will thrive in this role guiding cross‑functional teams and influencing decision making. Previous line management is essential as you will be leading, coaching and developing high performing teams to deliver impactful high‑quality projects. Financial acumen is required to develop financial business proposals and manage a budget. A UK driving licence is essential for this role as you will be an ambassador for the organisation and may have to travel to events, meetings and workshops occasionally.
Benefits
- Up to 42 days annual leave (pro rata), life insurance and sick pay
- Enrolment in health cash back plan to cover everyday healthcare needs
- Free access to Virtual GP, Health and Stress Support plus gym discount
- Subsidised short breaks at selected accommodation
- Unlimited Refer a Friend bonus payments
Equal Opportunity
This employer is a Disability Confident Employer.
Closing Date: 8am Thursday 7 May
Interview Date: Tuesday 21 May
The employer may close this advert early, so please do not delay in applying, they would love to hear from you!
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