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Job Title
Compliance Manager
Location
London or Swindon - Hybrid working
Saalry
Up to £80,000
About Edenred
Edenred is the world leader in transactional solutions for companies, employees, and merchants, with a network of 60 million users, 1 million companies and institutions, and 2 million merchants globally. Edenred PayTech is a leading FCA‑regulated e‑money institution, processing €100bn annually across 30+ countries and powering innovation in Benefits, Fleet & Mobility, and Payment Markets.
The Role
Join Edenred Payment Solutions as a Compliance Manager and play a pivotal role in delivering conduct‑risk frameworks and compliance monitoring programmes that meet FCA regulatory standards. As a senior member of the second line of defence, you will provide expert risk‑based advice, lead regulatory engagement, and drive continuous improvement in compliance processes across internal teams and agents/distributors.
Key Responsibilities
- Own and evolve conduct‑risk frameworks including Consumer Duty, complaints handling, and financial promotions to ensure regulatory compliance and excellent customer outcomes.
- Lead the Compliance Monitoring Programme with scoping, testing, reporting, and action tracking to evidence control effectiveness and drive remediation.
- Act as a trusted advisor to service, product, and finance teams, delivering practical guidance on client, product, and prudential issues.
- Prepare high‑quality governance and management information packs to support senior decision‑making.
- Coordinate regulatory reporting and FCA engagement, ensuring timely and accurate responses.
- Horizon‑scan regulatory developments and translate changes into actionable plans.
- Lead cross‑functional projects embedding controls with Finance, Product, Sales, Legal, and Risk teams.
Candidate Profile
- Significant experience in regulated financial services compliance or regulatory consulting with deep FCA conduct knowledge.
- Proven experience designing and implementing compliance frameworks and monitoring programmes.
- Strong stakeholder leadership and communication skills, with ability to prepare clear board‑level reports.
- Ability to balance commercial priorities with regulatory demands in a fast‑paced environment.
- Experience in payments or e‑money sectors is highly desirable.
- Familiarity with FCA portals and regulatory returns advantageous.
Competencies
- Strong problem solving, decision making, and results orientation.
- Emotional intelligence and autonomy with accountability.
- Excellent communication and stakeholder management skills.
- Ability to influence across multiple functions and drive change effectively.
Education & Experience
- Bachelor's degree or equivalent practical experience.
- FCA‑regulated payment services or e‑money experience considered a plus.
What We Offer
- Hybrid working arrangements.
- Opportunity to work in a tech‑forward, global Fintech environment.
- Commitment to diversity, equality & inclusion – we welcome all candidates and provide reasonable adjustments as needed.
- Be part of a team shaping cutting‑edge payment solutions within a trusted and innovative global company.
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