Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department.
Responsibilities
- Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a unique customer-focused environment
- Providing expert advice and guidance in relation to plant care, maintenance and core gardening products
- Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
- Working closely with our central support teams, maintaining excellent communication to improve our business
- Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare
- As a member of the senior management team, you will also have duty manager responsibilities including key holder duties
Who we are looking for
- You'll bring horticultural expertise with experience of retail management
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
- Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
- Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
- Positively managing change, you'll lead the team through each season with care and motivation to deliver the best
- Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers