General Manager

General Manager – The Exhibit, Balham

We have an exceptional opportunity for an experienced and commercially driven General Manager to lead our flagship venue, The Exhibit in Balham.

A successful, well-established and evolving business, The Exhibit is known for delivering high-quality food, drinks, events, and experiences all under one roof. The venue is a true multi-purpose destination, featuring a restaurant and high-volume bar, private hire and events spaces, cinema, and late-night programming.

As one of our most important and complex sites, The Exhibit combines strong commercial performance with a focus on community, creativity, and standout guest experience. Our continued success is driven by passionate, like-minded individuals who deliver memorable moments and consistently high standards.

The Role

This is a high-impact leadership role for a commercially astute operator who can drive sales, maximise profitability, and continue the evolution of the business.

You will take full accountability for performance across all areas of the site, including food, beverage, events, and guest experience — ensuring operational excellence while building, developing, and inspiring a high-performing team.

You will be confident analysing KPIs, identifying opportunities, and implementing clear commercial strategies to grow revenue across all streams. A strong understanding of cost control, payroll management, and revenue optimisation is essential.

Ideal Candidate

• Be highly commercial and financially astute, with a proven track record of driving sales growth and profitability.
• Have strong people management skills and experience leading large, diverse teams.
• Be confident managing HR matters, including recruitment, performance management, succession planning, engagement, and employee relations.
• Have experience running a complex, multi-revenue site, ideally including events and late-night trade.
• Demonstrate the ability to oversee a busy, multi-faceted operation while maintaining exceptional standards.
• Be a visible, hands-on leader with energy, warmth, and presence.
• Thrive on motivating and empowering teams to deliver outstanding guest experiences.
• Have proven experience delivering sustained business growth, achieving budgets, and maintaining strong staff retention.

This is an exciting opportunity to lead an established and ambitious business with significant potential for further growth.

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