Job Title: Quality and Technical Director
Location: Plymouth, DEV, GB, PL6 7LG
Business Unit: Specialty Metals
Posting Date: Apr 22, 2026
Job Description
The Quality and Technical Director is responsible for driving a strong quality culture across the organisation, to ensure that our product quality conforms to our customers expectations, specifications, standards and any applicable regulatory requirements.
Key Responsibilities
- Provide the leadership to engage all employees in a quality culture of right first time and ensuring that defects are detected and resolved before product is shipped to the customer.
- Interfacing with customers providing quality, standards, and technical information.
- Managing product quality escapes from the organization and quality escapes from our suppliers.
- Develop the human talent within the Organization to succeed and grow, while onboarding and training new high-level talent.
- Responsibility for the successful execution of the Quality KPIs including Yield and COPQ.
- Overall responsibility for Quality Assurance, Product Quality, Technical and Laboratory teams.
- Ensure an integrated Management system and audit schedule for AS9100 / ISO14001 / ISO45001 standards
- Working closely with the commercial and manufacturing functions to improve standards and capabilities.
- Developing staff to reach their maximum potential through a robust implementation of a review process.
- Review Operational data and ensure that departmental KPIs are met.
- Budgeting and cost control
- Resource planning and analysis of staffing levels to ensure staffing levels to meet KPIs
- Managing qualification of our products by our customers.
- Develop a guiding vision for the structure and performance of the Quality and Technical team which aligns with achieving and exceeding the goals and objectives of the site.
Essential Requirements
- Proven experience of managing a Quality function in a Manufacturing/ Engineering business.
- A degree or equivalent (Metallurgy or Materials Science would be highly desirable).
- Proven experience of working with customers on complex quality issues.
- Experience in driving process improvements using lean manufacturing techniques.
- Excellent leadership and communication skills with the ability to engage effectively with employees.
- Good financial awareness.
- The drive and enthusiasm to be a champion for achieving Quality excellence and motivating team members.
- Experience in engineering problem solving and fault identification.
- Application of fault finding techniques such as 8D and the use of FMEA (Failure Mode and Effect Analysis).
- Application of 6-Sigma.
- Knowledge and use of Statistical Process Control.
- A passion for success and a sense of urgency to execute deadlines.
- Possess a management style that focuses on people and be able to inspire trust.
- A long-range perspective and a strong desire to challenge the status Quo.
- Motivate and lead others within a matrix organization.
- You will demonstrate and align with the values of the company demonstrating high levels of safety focus, honesty, integrity, customer service focus, quality focus, excellence and innovation.
- Successful candidates will be required to achieve a satisfactory result in a background check, drug and alcohol test (specifically hair follicle) and a company medical.
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