Bank Security Officer
Closing date: 06 May 2026
DSFS are looking to attract an additional Security Operative on a 0‑hour bank contract to join the current security team based at the Chesterfield Royal Hospital. Security services are provided 24/7 to the Trust and successful candidates would be expected to be flexible to ensure full service cover is provided to the hospital.
Main duties of the job
- Keeping a record of all duties carried out each shift in a personal log.
- Assist with safe operation during take‑off and landing of Air Ambulance and security of same whilst on ground.
- Monitor the access control systems.
- Maintain a highly visible deterrent by patrolling the hospital on foot and using CRH vehicle.
- Respond to any security/fire related incidents on CRH sites including but not limited to calls for assistance from Ward/Department staff to deal with locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
- Use of restraint techniques if/when trained to do so.
- Respond to baby tagging alarms on all relevant wards.
- Carry out control room duties including monitoring of CCTV and providing cover for Control Room staff.
- Unlock and lock departments and take off and reset alarms as required.
Please note that a current SIA licence Frontline is essential for this role.
Qualifications and Training
- Knowledge of the Security or Customer Service industry.
- Knowledge and experience of IT systems including Outlook, Word and Excel.
- Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
- GCSE's grade C or above in English and Maths.
- Valid SIA licence in Frontline.
- A recognised qualification in security and/or physical intervention.
- Excellent knowledge or qualifications in Customer Service and Health & Safety.
Experience
- Experience of working within a security team or customer focused service.
- Experience in dealing with challenging behaviour including violent and aggressive situations.
- Previous experience working within the NHS.
Skills and Knowledge
- Knowledge and experience of security systems and their operation.
- Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks.
- Ability to liaise and communicate clearly with patients, staff, visitors and contractors.
- Demonstrate excellent customer care.
- Experience in dealing with emergency situations.
- Strong verbal and written communication skills.
- Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
- Excellent interpersonal skills.
- Previous experience in communicating clearly with patients, visitors and NHS staff.
Personal Attributes
- To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
- Ability to maintain calm and control in difficult situations, minimising panic in others.
- Experience in monitoring and pro‑actively demonstrating security procedures are being adhered to by staff, contractors and visitors to ensure the premises and staff are safe.
- To be able to work under own initiative as well as following written and verbal instructions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer
Chesterfield Royal Hospital NHS Foundation Trust
£27,408 a year basic pro rata, + night and W/E enhance rate.
Other Information
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship; any applications which require sponsorship will not be considered.
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