Hospital Security Officer

Join Assist Security Group – recent winner of four OSPA awards including Outstanding Security Company.

If you think you are the right match for this opportunity, apply after reading the complete description.

We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business.

Location: Kingston Upon Thames

Salary: £14.80 per hour

Hospital Security can be physically touch, mentally challenging and extremely rewarding!

Position Overview

Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast paced environments, ideally within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention.

Responsibilities & Duties

• Collaborate with the in‑house security management team, following instructions from Hospital Security Managers.
• Manage queues, entrances, lobbies, wards, and car parks around the hospital premises.
• Provide assistance to the public, offering directions and information about the hospital and local area.
• Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence.
• Offer support to NHS staff and respond promptly to any incidents or emergencies.
• Utilize conflict management skills to de‑escalate situations and minimise the need for physical intervention.
• Maintain effective communication via two‑way radios and accurately report activities and incidents.

Requirements

• Valid Door Supervisor licence.
• Able to commute to Kingston Upon Thames.
• Right to work in the UK.
• 5‑year employment or educational history.
• Able to work in a fast‑paced, challenging environment.
• Able to keep cool under pressure.Proficiency in using two‑way radios.
• Excellent written and verbal communication skills.
• Professional appearance and demeanor.

Preferred (but Not Essential) Requirements

• Previous experience in NHS environments.
• Security experience with conflict management.
• Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management.

Benefits

• London Living Wage
• On‑site training provided
• Perkbox benefits

Equality, Diversity & Inclusion

Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

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