Location: Stratford:Upon:Avon
Pay Rate: A GBP 13.50 per hour + bonus
Hours: 16 hours per week (Open to discussion)
Permanent
Are you seeking a Credit Controller position with the flexibility to work part time hours? If so, then this is the job for you
Our client is family:owned, and they truly value their staff. They have a very high staff retention rate, and in a recent staff survey 96 said that it is an excellent place to work
The Credit Controller position is required to support effective cash collection, maintain accurate account records, manage customer purchase orders, and build strong internal and external relationships to support prompt payment and healthy cash flow.
Role and Responsibilities
- Proactively chase overdue payments by phone, email, and letter, monitor outstanding balances, agree payment plans where appropriate, and maintain adherence to agreed terms
- Maintain accurate credit control records, resolve invoice and payment queries, liaise with internal teams to resolve billing issues, and support improvements in cash flow and reduction of aged debt.
- Ensure customer purchase orders are valid and in place prior to invoicing, verify accuracy, track expiry and renewal dates, and follow up on missing, expired, or incorrect purchase orders.
- Maintain positive working relationships internally and externally, respond promptly to queries, and assist the wider team with inbound switchboard calls where required.
Requirements Of The Role
- Previous experience as a Credit Controller, or within accounts receivable, credit control, or finance administration, with working knowledge of debt collection, account reconciliation, account maintenance, and purchase order processes.
- Strong communication skills, attention to detail, numeracy, time management, initiative, and the ability to negotiate payment plans and resolve customer queries professionally.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook, alongside accounting software such as Sage 50.
- Self:motivated, organised, confident, and capable of building relationships with internal and external stakeholders
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