Field Sales Engineer - Birmingham
We are seeking a highly skilled and motivated Field Sales Engineer / Solution Consultant to join our dynamic team. The Sales Engineer plays a critical role in revenue generation by influencing deal strategy, solution design, competitive positioning, and customer confidence throughout the sales cycle.
Key Responsibilities
- Remote & Field Sales Support: Provide on-site discovery, customer meetings and in-person demonstrations across the North and Midlands, operating autonomously while representing the company.
- Sales Execution & Deal Ownership: Partner with Account Executives to scope, design and validate technical solutions, assess customer needs, identify risks and recommend optimal solutions that enable successful deal progression and closure.
- Revenue & Risk Enablement: Surface technical risks, constraints and dependencies early in the sales cycle, improving forecasting accuracy and ensuring a smooth hand‑over to implementation teams.
- Strategic Account Management: Collaborate with Strategic Account Managers to support retention, satisfaction and expansion, providing technical insight to renewal and growth conversations.
- GTM Team Collaboration: Contribute technical expertise within GTM channels, providing timely product and integration guidance to accelerate sales.
- Trade Shows and Industry Events: Support technical execution of trade shows and events, including system set‑up and on‑site troubleshooting.
- Competitor and Industry Expertise: Maintain strong knowledge of the competitive landscape, supporting sales teams with positioning and differentiation.
- Product & Technical Expertise: Build deep expertise across hardware, software, integrations and APIs, serving as a reliable technical resource.
- Partnerships and Ecosystems: Deliver Tier 1 partner demonstrations, strengthen relationships and contribute to ecosystem growth.
- RFPs and RFIs: Own technical responses, coordinating inputs from Product, Security, Legal and other teams.
- Demo Stations and Demo Accounts: Ensure demo stations and accounts are current and representative of real customer use cases.
- Implementation and Professional Services Alignment: Work closely with Implementation and Professional Services before and after deal close to ensure a smooth transition.
- Close relationship with regional sales leaders: Align priorities, deal strategy and regional requirements.
- Product and Product Marketing Collaboration: Share structured feedback and support product design and messaging.
- Documentation and Operational Excellence: Own clear, accurate and timely documentation of requirements and technical decisions.
What You Need To Bring
- Demonstrated experience in sales, solutions consulting, or customer‑facing technical roles.
- Exposure to cloud‑based SaaS technologies, ideally in hospitality or retail.
- Strong technical curiosity and ability to learn new technologies quickly.
- Knowledge of the hospitality industry; hands‑on restaurant experience is highly valued.
- Excellent communication skills for technical and business audiences.
- Ability to communicate clearly with both technical and non‑technical audiences.
- A collaborative mindset and strong relationship‑building across Sales, Product and Delivery teams.
- Comfort working in a fast‑paced, commercial environment with evolving priorities.
- A basic understanding of APIs and integrations (or willingness to develop this skill).
- Right to work in the country of application.
- Fluency in English; additional European languages are a plus.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
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