*Applicants who have applied and been unsuccessful for this role in the last 6 months are not eligible to apply on this occasion*
An exciting opportunity has arisen with People Services to join the Training Team!
We are looking for a skilled Planning Officer to join the Training Team, where you will work closely with the Team Leader to deliver a high‑impact learning and development service that supports West Midlands Police.
Main Duties and Responsibilities
- Plan and create events using relevant computer systems to facilitate necessary learning, e.g. Learning and Development Planner (LDP)
- Manage the allocation of course places in line with Force requirements.
- Produce yearly plans in line with L&D delivery strategy
- Allocate appropriate resources to planned learning and development events using supported system
- Once planned take responsibility for all courses to ensure all resources are booked and all courses are viable to run with full enrolments to achieve maximum efficiency
- To assist audits to ensure high standards of customer service
- Ensure records are maintained and relevant systems are updated accurately and in a timely manner to ensure organisational resilience and to enable management information to be provided
- To work collaboratively with other planners, Planning and Programming Advisors and delivery teams to support effective and efficient planning activities and the achievement of team and organisational objectives.
- Liaise with external forces where appropriate.
- Attend meetings with internal and external stakeholders and Subject Matter Experts as appropriate to agree training delivery plans.
- Under the direction of the Planning and Programming Team Leader, to act as a representative for the Planning & Programming team on workshops, forums or meetings as appropriate.
- Validate and allocate registrations, and provide administrative support for national examinations as required.
- Where further services are required, refer the issue promptly to their supervisor in accordance with the recognised procedure.
- Promote equality, diversity and human rights within the workplace ensuring that individual or groups are not disadvantaged or discriminated against.
- Ensure that the working environment is safe for the individual and others.
- Undertake other duties within his/her competence or otherwise appropriate to the grading of the post as required.
Skills, Knowledge & Experience
Essential
- Must be computer literate
- Excellent IT skills in Windows‑based operations including: Word, Excel, PowerPoint
- Ability to use searching tools
- Experience in collating, analysing and updating data
- Excellent communication skills including verbal and written
- Excellent interpersonal and organisational skills.
- Ability to prioritise work load and work to tight deadlines
- Ability to problem solve
- Ability to develop effective working relationships
Desirable
- Previous experience in a customer service environment
- Previous experience of working in a planning role
- Ability to use relevant areas of LDP (Learning and Development Plan), Blackboard, CX Portal, Mytime
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background and financial disclosure as part of the vetting process.
Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drug test and if required a fitness test.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non‑disabled applicants.
“Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”
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