Voice Change & Process Improvement Specialist (Hybrid)

A leading technology services provider based in Basildon is seeking a Customer Services Change Specialist (Voice) to oversee change requests and support initiatives for improving voice operations. The ideal candidate should be quality-driven and able to communicate effectively with various stakeholders. Responsibilities include representing voice in meetings and ensuring changes are successfully implemented within the contact center. The position offers a hybrid work model and opportunities for professional development.#J-18808-Ljbffr…