Administrator
Agile Hybrid Homeworking with office base in Norwich
Full time, 37 hours per week (Monday to Friday)
Starting Salary BHA B2 at £27,025 per annum, with future progression opportunities to £28,750 per annum
9 Month Contract
About the role
We have an exciting opportunity for an Administrator to join our team. The role requires a candidate who is comprehensive in administration and capable of demonstrating attention to detail when carrying out admin support.
Main duties may include:
- To assist in maintaining digital filing systems and uploading documents to the Association’s management system efficiently and effectively to meet regulatory needs
- To provide a professional and personable front-line service when dealing with enquiries from the public, customers, contractors and statutory agencies.
- To provide accurate and efficient support to the Operations and Resource and Business Services Directorates including attending meetings with internal and external partners
- Raising purchase orders, and processing invoices on the BBS system, for sign off by the Budget Holder
- Undertake administration of health and safety information, including reporting on a regular basis on compliance with administrative processes
- To assist in the administration of survey returns
- To respond to property related internal and external queries in a timely manner.
- Supporting with ad hoc administration requests
- To support in reception duties and provide a high level of customer service to tenants and visitors to Broadland.
- To assist with the outsourced post function.
About You
The successful candidate will have a minimum of 5 GCSE’s including Maths and English or equivalent, excellent communication skills, a positive can-do attitude. The ideal candidate will have 2 years’ experience of working in a housing development or highly regulated environment. You will also have good knowledge of MS packages such as Outlook and Excel and have experience working with digital filing systems.
Benefits
- Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
- Generous contributory pension scheme.
- Access to an Employee Assistance Programme to support you when you need it.
- Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
- Utilities allowance to support hybrid home workers.
- Lots of training opportunities.
Closing date: Midnight on Wednesday 6 May 2026
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