Operations Delivery & Process Improvement Lead (Hybrid)

National Grid in the United Kingdom is looking for an Operations Delivery Specialist to oversee operational strategies within the Contact Centre. The successful candidate will lead process improvements and collaborate with teams to enhance efficiency and customer experience. This hybrid role requires strong communication skills and a background in customer service improvements. Ideal candidates will be organized with a focus on problem-solving, and a driving license is preferred due to site travel requirements.#J-18808-Ljbffr…