Commercial Manager – ESM

Company: Mitie
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Job Overview

This is a senior commercial role where the focus of the role is on delivery of annual objectives for a business or contract. The role involves coordinating several commercial units and ensuring each delivers its own objectives and business targets.

At this level, the role works in a complex commercial environment involving liaising and coordination activities with critical internal stakeholders, external suppliers, and customers.

The role has a responsibility for ensuring all commercial systems and procedures are fully deployed, implemented, and governed.

Requires a skilled commercial professional with relevant knowledge of the industry.

Main Duties

  • Examine business commercial process & practices, identify, and resolve problems to ensure policies remain relevant and consistent with regulatory practice.
  • Identify opportunities to grow the business, through partnerships or new initiatives, and work to take advantage of opportunities.
  • Analyse sales and other market opportunities & reports, identify market and business opportunity insight, and identify opportunities for contract and performance improvement.
  • Carry out contract risk assessments, identify and resolve contractual and commercial issues to the benefit of the contract, customer, and business.
  • Understand, assess, and resolve issues with contracts and commercial activities to improve commercial performance of contracts.
  • Oversee contract performance including financial KPIs, ensure financial aspects and impact of a contract are communicated to all stakeholders and stakeholders adhere to their contractual obligations.
  • Assess risks and make recommendations based on a thorough analysis of all factors involved in a business situation.
  • Deliver effective commercial support, advice, governance, and compliance for business development opportunities including existing & ongoing projects, contracts, and business initiatives.

What we are looking for Essential

  • Qualified to Degree Level in Quantity Surveying / Mechanical Engineering / Electrical
  • Engineering (or equivalent).
  • Experience of managing and developing a commercial team.
  • Experience of managing large and/or complex Electrical / MEP / Engineering projects.
  • Relevant experience in a similar level role specifically focused on or electrical services projects.
  • Strong technical knowledge of commonly used electrical services systems in the built environment.
  • Self‑motivated with a flexible approach to work, and capable of working to deadlines.
  • Excellent knowledge of contract law and demonstrable knowledge of standard forms of contract (NEC, JCT, FIDIC or similar).
  • Excellent numerical and communication skills.
  • Good IT skills, including the ability to analyse, interpret & manipulate data.
  • A high level of commercial awareness including knowledge of current contract legislation.
  • Well organised, with a methodical approach to managing tasks to satisfactory completion with exceptional attention to detail.
  • Full Clean Driving Licence

Desirable

  • RICS or CIOB membership (or similar) or working towards professional accreditation.
  • A high level of flexibility, successfully adapts to changing demands, requirements and conditions.
  • Motivates and empowers others in order to reach organisational goals.
  • Ability to thrive in a highly pressurised and driven environment.
  • Creates new and imaginative approaches to work‑related issues. Identifies fresh approaches and shows a willingness to question traditional assumptions.
  • Collaborative working style, suited to negotiating mutually beneficial outcomes in view of establishing a strong, and long‑term client relationship.
  • Experience of working as part of a senior leadership team.

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Posted: April 27th, 2026