Customer Success Advisor

Join Our Team as a Outbound Customer Service Advisor. Are you ready to embark on an exciting journey as a Customer Service Advisor.

We’re seeking passionate individuals who thrive in fast-paced environments, love interacting with people, and are dedicated to delivering exceptional service with a smile.

Salary: £27,976.00 + uncapped bonus (£31,000-£36,000)

Contract: Permanent

Based: Glasgow (This role is office based)

Working: Monday to Friday – Hours 8am-4:30pm or 8:30-5pm

Perks & Benefits

• Pension: Secure your future with our comprehensive pension plan.
• Staff Discount: Enjoy exclusive discounts on our products/services.
• Weekly Pay: Get rewarded for your hard work every single week.
• Bonus Scheme: Earn extra rewards based on your performance.
• Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
• Free Onsite Parking: Hassle-free parking for all our team members.
• Career Development: Opportunities for growth and advancement within the company.

Why Join Us?

• Demanding Yet Fun Environment, challenge yourself in a fast-paced yet enjoyable workplace where every day is different.
• Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.
• Salary £27,976.00
• Don’t miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions.

Required Experience

• Excellent customer service skills, with previous experience in contact centre position highly desirable
• A proven record in upselling products with existing customers
• Strong negotiation and sales skills
• Ability to work both as a team and as an individual
• Ability to work towards office targets and KPI’s
• The ability to use initiative and manage your time effectively

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