Workplace Investigations Manager

Company: UK Shared Business Services Ltd
Apply for the Workplace Investigations Manager
Location: Swindon
Job Description:

Job Details

UKRI Salary: £37,841 per annum. Band: UKRI Band D. Contract: Open ended. Hours: Full‑time / Part‑time (minimum 0.8 FTE). Flexible working available. Location: Polaris House, Swindon – Hybrid Working, minimum 2 days per week in the office. Closing Date: Thursday 23rd April 2026.

About the Role

The Workplace Investigations Manager supports the delivery of investigations as part of a professional investigations service, ensuring enforcement of UKRI policies through investigations and alternative informal processes. The holder coordinates a team of investigators and ensures effective resource use and timely delivery.

Responsibilities

  • Support the triage process, arrangements and record keeping for complex case management meetings.
  • Maintain systems and processes supporting the delivery of investigations in line with corporate expectations, legal and regulatory requirements, and best practice.
  • Maintain scheduling of cases and investigators to ensure effective and timely delivery.
  • Issue investigation reports, advice and maintain records of actions arising from investigations.
  • Support the delivery of continuous improvement in operational processes, talent recruitment, development and service excellence to achieve best practice outcomes for investigations.
  • Support preparation and delivery of regular updates, reports and professional guidance to stakeholders to support decision making.

Key Skills

  • Build strong working relationships with stakeholders at all levels.
  • Maintain consistently high standards of integrity, confidentiality and appropriate conduct in sensitive situations.
  • Apply strong analytical skills and judgement.
  • Demonstrate enthusiasm, motivation, adaptability and proactive work in a changing environment.

Knowledge

Some understanding of prevailing governance standards and public sector rules.

Personal Specification

  • Investigations training evidenced through professional training or work experience. (S)
  • Experience working in a busy team, organising and coordinating a diverse set of activities and people. (S&I)
  • Experience handling confidential and sensitive information. (S&I)
  • Experience building and maintaining effective working relationships with a range of stakeholders and colleagues. (S&I)
  • Experience in a complaints or customer handling role is an advantage. (S&I)

Benefits

  • 30 days’ annual leave plus 10.5 public and privilege days (full‑time equivalent).
  • Employee discounts and offers on retail and leisure activities.
  • Employee assistance programme offering confidential help and advice.
  • Flexible working options.

Plus many more benefits and wellbeing initiatives that enable a great work‑life balance.

Equality, Diversity & Inclusion

UKRI values diversity and is a Disability Confident Employer. All candidates will receive reasonable accommodation. We are committed to providing a fair, inclusive environment.

Applicants will be required to undergo Baseline Personnel Security Screening (BPSS). This is a pre‑condition of employment and may be rescinded if not achieved. UKRI reserves the right to run or re‑run security clearance during employment.

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Posted: April 27th, 2026