Position Overview
As a Business Development Manager, you will be responsible for driving the growth of MSP product sets within the SMB client base. The primary focus is on both upselling to existing customers and acquiring new clients (“new logos”) in the market. This is a dynamic, versatile role ideal for a high-energy individual who thrives in fast-paced environments and takes ownership of personal and professional development.
This role offers significant potential for professional development and career progression. Success in the Business Development Manager role will open doors to senior account management and leadership positions as the company continues to expand. The organisation values initiative, innovation, and ambition—your personal contribution will be recognised and rewarded with increasing responsibility and advancement opportunities.
Salary & Benefits
The budgeted salary for this role is between £30,000 – £35,000 per annum with a commission of £30,000-£35,000.
Hybrid working
We recognise the benefits that remote and flexible working brings. We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy.
Responsibilities
- Sell MSP product sets to small and medium-sized business clients, maximising opportunities for revenue growth.
- Identify, pursue, and convert new business prospects through proactive outreach and networking.
- Upsell and cross-sell to existing clients, building strong relationships and expanding portfolio penetration.
- Self-generate leads via research, cold calling, attending events, and leveraging referrals.
- Deliver against company-led sales campaigns, ensuring targets and KPIs are consistently met.
- Develop tailored solutions for clients, understanding their unique business needs and recommending appropriate MSP products.
- Maintain accurate records of sales activity, pipeline, and client interactions in CRM systems.
- Collaborate with marketing, technical, and account management teams to drive customer success and satisfaction.
- Stay up to date with industry trends, competitor offerings, and market developments relevant to MSP products.
Qualifications & Experience
- Proven track record in B2B sales, preferably within the technology, managed services, or MSP sector.
- Experience selling to SMB clients, with demonstrable success in both new business generation and account expansion.
- Strong lead generation and prospecting skills; confident in self-starting and building a sales pipeline from scratch.
- Excellent communication, negotiation, and presentation abilities.
- Ability to work independently and as part of a collaborative team.
- High level of energy, motivation, and resilience to achieve and exceed targets.
- Organisational skills with attention to detail in managing multiple accounts and priorities.
- Competency in using CRM platforms and sales tools to manage workflow and reporting.
Equal Employment Opportunity
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
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