Technical Product Manager

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Job Description

Platform Product Manager - JP Morgan Personal Investing Technology Platform

J.P. Morgan Personal Investing delivers award-winning investment and digital wealth management services to over 275,000 UK investors. Innovation is at our core, empowering customers to make confident, informed financial decisions. Our engineering platform is the foundation that enables our product teams to build, deploy, and run the systems powering JPM Personal Investing, from mobile apps through APIs, compute, developer experience, security and compliance.

As a Platform Product Manager, you will help rive the strategy, development, and delivery of our cloud-based engineering platform. You will work closely with product engineering, compliance, and business teams to ensure our infrastructure is secure, scalable, developer-friendly, and compliant with controls. Your focus will be on enabling feature teams to innovate rapidly, while maintaining high standards of reliability, security, and operational excellence.

Our Platform Product team is a new function, focused on enabling engineers to deliver features for customers, by providing robust platform capabilities. We value curiosity, collaboration, and a passion for improving developer experience and infrastructure. We work in teams that focus on specific products and projects, including CI/CD, cloud infrastructure, observability, developer experience, and depending on your strengths and interests you'll have the opportunity to move between them.

Job Responsibilities

• Develop and communicate a clear platform strategy that delivers value to engineering teams and aligns with firmwide objectives.
• Lead discovery and research to identify platform needs, pain points, and opportunities for automation and self-service.
• Own and manage the platform product backlog, prioritizing work that supports innovation, compliance, and operational efficiency.
• Define and track key success metrics for the platform, including cost optimization, reliability, risk posture, and developer satisfaction.
• Build strong collaborative relationships across engineering, compliance, operations, and external partners to ensure platform solutions meet diverse needs.
• Organize and maintain a transparent roadmap and backlog, ensuring the team delivers platform capabilities that drive business and engineering outcomes.
• Champion best practices in platform product development, continuously improving how infrastructure and developer tools are built and delivered.
• Balance business, technical, and compliance objectives, translating these into clear priorities for platform engineering teams.
• Oversee platform development, testing, and release management, ensuring high standards of quality, security, and reliability.
• Actively participate in agile ceremonies, driving transparency, accountability, and continuous improvement across the platform team.

Required Qualifications, Capabilities, and Skills

• Significant experience in product management or a relevant technical domain, ideally within financial services or technology infrastructure.
• Proven track record of delivering platform or infrastructure products, with familiarity in cloud, CI/CD, developer experience, and controls compliance.
• Advanced knowledge of the product development lifecycle, platform design, and data analytics.
• Experience leading product activities including discovery, ideation, strategic development, requirements definition, and value management.
• Demonstrated success in delivering large, complex platform initiatives with cross-team dependencies.
• Ability to explain technical issues in a clear way to the business and other stakeholders.
• Ability to analyse and incorporate user needs, business needs, and technical constraints/opportunities into the product development process.
• Skilled at building shared understanding across departments, translating ideas into actionable platform solutions.
• Experience with software delivery best practices, technical requirements mapping, and designing minimum viable products.

Preferred Qualifications, Capabilities, and Skills

• Bachelor's degree in engineering, computer science, or a related field.
• Experience working in matrixed, complex organizations and collaborating effectively across teams and functions.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

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