Why Join This Opportunity?
- Ideal step‑up role for an Account Manager within MSP or IT services
- Structured environment with strong mentoring and support
- Exposure to modern cloud and cyber security solutions
- Clear progression path into senior account management
- Collaborative, commercially focused culture
The Role
This role focuses on managing and developing a portfolio of existing customers, ensuring high service levels while identifying opportunities to grow accounts through additional managed services and solutions.
Key Responsibilities
- Manage day‑to‑day relationships with assigned customer accounts
- Support renewals and contract extensions
- Identify upsell and cross‑sell opportunities
- Coordinate with internal teams to ensure smooth delivery
- Support account planning and customer reviews
- Maintain accurate forecasts and pipeline reporting
What We’re Looking For
Essential
- Experience in account management within MSP, IT services or technology
- Strong customer relationship skills
- Commercial awareness and attention to detail
- Organised and proactive working style
Desirable
- Exposure to managed services, cloud or cyber security
Ambition to progress into a senior commercial role
Call to Action
If you’re looking to build a long‑term career in account management within a growing technology business, apply now.