Account Manager – Managed Services

Why Join This Opportunity?

• Ideal step‑up role for an Account Manager within MSP or IT services
• Structured environment with strong mentoring and support
• Exposure to modern cloud and cyber security solutions
• Clear progression path into senior account management
• Collaborative, commercially focused culture

The Role

This role focuses on managing and developing a portfolio of existing customers, ensuring high service levels while identifying opportunities to grow accounts through additional managed services and solutions.

Key Responsibilities

• Manage day‑to‑day relationships with assigned customer accounts
• Support renewals and contract extensions
• Identify upsell and cross‑sell opportunities
• Coordinate with internal teams to ensure smooth delivery
• Support account planning and customer reviews
• Maintain accurate forecasts and pipeline reporting

What We’re Looking For

Essential

• Experience in account management within MSP, IT services or technology
• Strong customer relationship skills
• Commercial awareness and attention to detail
• Organised and proactive working style

Desirable

• Exposure to managed services, cloud or cyber security

Ambition to progress into a senior commercial role

Call to Action

If you’re looking to build a long‑term career in account management within a growing technology business, apply now.

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