Data & Operations Support Administrator
Location: Near Brighton (hybrid working available)
Salary: £27,000-£35,000
Overview
We are seeking an organised and proactive Data & Operations Support Administrator to provide first-class administrative and data management support to a busy financial services team near Brighton. The role acts as a key point of contact for the team and ensures smooth operation of administrative, reporting, and compliance processes.
Key Attributes
The ideal candidate will demonstrate:
- Integrity, reliability, and professionalism
- Strong organisational and time-management skills
- Ability to multi-task and work proactively in a fast-paced environment
- Excellent communication and interpersonal skills
- Attention to detail and high standards in administrative and data management work
- Team-focused approach and willingness to assist colleagues
- Awareness of regulatory requirements and compliance best practices
Responsibilities
Duties will include, but are not limited to:
- Managing diaries and scheduling internal and client meetings, including training sessions and annual review meetings
- Preparing and delivering accurate management information and data reports within agreed deadlines
- Answering and directing incoming calls according to internal communication policies
- Performing general reception and administrative duties, including welcoming clients and tracking corporate card expenditure
- Maintaining reporting and support diaries to agreed standards, keeping management informed of progress and issues
- Supporting the team with administrative tasks and actioning items in shared support inboxes
- Maintaining accurate records, such as monthly new business registers
- Supporting marketing activities, including financial promotions, social media, website updates, and client reviews
- Processing monthly invoicing accurately
- Conducting regular data cleansing to ensure back-office systems are up to date
- Maintaining service issues and breaches registers, escalating to compliance where necessary
- Assisting with additional projects and operational tasks as directed
- Training colleagues as required
- Completing ongoing professional development (non-advisory) in line with internal policies