Estate Manager

ESTATE MANAGER

✨MIXED-USE CAMPUS

Upto £50,000k + enhanced pension 9.5%, private medical & more…

CENTRAL LONDON

We are seeking an experienced and proactive Estates Manager to oversee the day-to-day operations of a vibrant, mixed-use campus. This is a dynamic role managing a diverse estate including retail, office, and specialist spaces, ensuring a high-quality environment for occupiers, visitors, and stakeholders. You will play a key role in maintaining strong relationships across the estate, delivering operational excellence, and ensuring compliance, safety, and sustainability standards are consistently achieve.

YOUR RESPONSIBILITIES…

• Build and maintain strong working relationships with occupiers, stakeholders, and neighbouring properties, ensuring clear and consistent communication across the estate
• Act as the main point of contact for occupier and contractor liaison, supporting coordination of landlord works and operational activities
• Manage the annual service charge budget, including forecasting, monitoring expenditure, and producing management accounts
• Facilitate regular stakeholder meetings to communicate planned maintenance, review performance, and address operational matters
• Liaise with external bodies including local authorities, emergency services, and utilities to coordinate estate-related activities
• Lead on emergency preparedness, including incident management planning, testing, and response procedures
• Ensure full compliance with Health & Safety legislation, acting as a key responsible person for estate operations and safe working practices
• Carry out regular audits to maintain high standards across public and back-of-house areas
• Oversee estate infrastructure including service roads, loading bays, and car parking operations
• Lead sustainability and biodiversity initiatives across the campus
• Manage waste operations and develop long-term strategies to improve efficiency and environmental performance
• Procure and manage service contracts, ensuring they meet the operational needs of the estate
• Oversee all hard and soft services including M&E, cleaning, security, landscaping, fabric maintenance, and waste
• Manage planned preventative maintenance (PPM) programmes and coordinate reactive maintenance alongside technical teams
• Maintain estate documentation including fire safety, water hygiene, and access equipment records
• Act as Senior Fire Warden and support occupiers in meeting their statutory compliance obligations
• Handle incidents, complaints, insurance claims, and disputes in a professional and timely manner
• Support seasonal estate initiatives, including landscaping and event-related activities

ABOUT YOU…

• Proven experience in estates, facilities, or property management within a complex or mixed-use environment
• Strong knowledge of service charge budgeting, contractor management, and estate operations
• Solid understanding of M&E services, PPM programmes, and compliance requirements
• Confident managing multiple stakeholders in a customer-facing environment
• Experience overseeing both hard and soft FM services
• Knowledge of Health & Safety legislation and compliance frameworks
• Strong organisational, communication, and problem-solving skills
• Proactive, hands-on approach with the ability to manage competing priorities

WHY SHOULD YOU APPLY…?

• Opportunity to manage a high-profile, diverse estate
• Varied role with real autonomy and stakeholder engagement
• Work within a collaborative and forward-thinking environment
• Competitive salary and benefits package

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