Digital Product Manager – London

Digital Product Manager – London, EC1N 8JS Digital Product Manager – 18-month Fixed-Term Maternity CoverFarringdon, London: £77,801 – £81,895Full-time (37.5 hours)Hybrid: This position is eligible for MTVH’s flexible working policyOur mission: MTVH is one of the UK’s largest housing associations.Our vision is that everyone should have a decent home and the chance to live well. We have a social purpose, and we’re using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve.About the role: We’re looking for a talented Digital Product Manager to help us develop our homeownership digital services offer. Leading a multi-disciplinary agile digital product team, you’ll be developing multiple digital products, including our websites, online customer services platform and Salesforce CRM, leading to increasing sales, improving customer satisfaction & service efficiency, and enabling innovation.The SoResi brand is known for being innovative and ahead of the curb and there is a continuous drive to improve, innovate and diversify our services to increase revenue. You’ll focus on improving the efficiency of our homeownership resales & staircasing services, including increasing the self-service options for buyers and sellers, automating key steps in the aftersales processes like property share valuations and creating an experience that exceeds top digital residential brands, helping drive sales through multiple platforms.You’ll focus on realigning our SoResi and MTVH websites by creating a seamless flow for buyers transitioning from SoResi to MTVH. When new homeowners arrive at MTVH, they’ll get a new user-centric homeownership services experience that encourages self-service and nudging towards preferred channels.Alongside our homeowner services offering, you’ll be developing a new B2B services offering through the innovative SoResi Partnerships brand. You’ll be looking to improve the positioning of the partnerships……