FIELD SERVICE TECHNICIAN
JOB PURPOSE:
To provide a technical and professional service to our worldwide customer base.
Delivering high standards in every aspect of customer and technical support while
ensuring compliance with company procedures.
Reporting to Senior Manager: Engineering
DUTIES & RESPONSIBILITIES:
• Servicing of systems and equipment at customer locations, worldwide.
• Ability to travel worldwide.
• Provide telephone and email support to UK and worldwide customers.
• Test and Inspection of systems and equipment.
• Fault finding and diagnostics of systems and equipment.
• Construction of electrical and mechanical systems and equipment to concise
engineering drawings and production timescales.
• Installation and commissioning of systems and equipment at customer locations,
worldwide.
• Scheduled weekend support.
ESSENTIAL SKILLS & EXPERIENCE:
• Ability to use Microsoft packages.
• Proven experience of support and servicing of “OEM” equipment.
• Electrical control diagnostics skills.
• Computer diagnostics skills preferred.
• Robot programming experience preferred.
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QUALIFICATIONS:
• City & Guilds qualification electrical / mechanical apprentice trained.
• ONC qualified in electrical / mechanical discipline – desirable.
• 18th Edition Wiring Regulations.
KEY ATTRIBUTES:
• Self motivated and able to use initiative in prioritising tasks.
• Keen to accept responsibility and accountability.
• Professional manner, able to represent the company to a high standard.
• Good communication skills.
• Flexible manner to adopt new challenges and input from peers and colleagues.
• Self-driven for progressive and continued learning and development.
• Full, clean driving licence and passport.
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