Job description:
White Horse is working exclusively with a long-standing client to recruit a newly created role within their People & Culture function. This is an exciting opportunity to shape and deliver employee engagement and internal communications strategy within a purpose-driven organisation.
The Role
This position plays a key role in ensuring employees are informed, engaged, and aligned with organisational goals and values. You will lead on internal communications, drive engagement initiatives, and support the development of a positive, inclusive, and values-led culture.
Key Responsibilities
Internal Communications & Organisational Alignment
- Develop and deliver an internal communications strategy aligned to business objectives
- Ensure clear, consistent, and engaging messaging across all levels
- Translate strategy and priorities into meaningful employee communications
- Support senior leaders with communication planning and delivery
- Manage internal communication channels
Employee Engagement & Experience
- Design and deliver initiatives to improve employee engagement and experience
- Lead employee surveys, analyse feedback, and drive action planning
- Create opportunities for employee voice and participation
- Enhance key employee moments including development and recognition
- Promote a culture of inclusion, collaboration, and continuous improvement
Culture, Values & Behaviour
- Champion and embed company values and behaviours
- Support leaders in reinforcing organisational culture
- Develop initiatives to strengthen engagement and belonging
- Ensure alignment between culture, communications, and people practices
Learning & Development
- Develop and coordinate a learning and development approach that supports MEI’s strategic priorities, values, and capability needs
- Promote a culture of continuous learning, professional growth, and knowledge sharing across MEI
- Support the evaluation of learning activities to ensure impact, accessibility, and value for money
- Design, commission, or source learning interventions (e.g., management capability, core skills, values and behaviours)
Change & Communication Management
- Lead communication planning for organisational change initiatives
- Ensure employees are informed, supported, and engaged through change
- Provide clear updates and enable open dialogue and feedback
Employee Relations Support
- Provide guidance on employee relations matters in collaboration with HR
- Support fair and consistent handling of employee concerns
- Assist in the development and communication of HR policies
Key Relationships
- Senior Leadership Team
- HR team
- Managers across the business
- Employees at all levels
About You
- Experience in employee engagement, internal communications, and a generalist HR role
- Strong written and verbal communication skills
- Ability to translate business strategy into engaging messaging
- Good understanding of employee relations principles
- Strong stakeholder management and influencing skills
- Ability to manage multiple priorities in a fast-paced environment
Desirable:
- Experience in organisational development or culture transformation
- Familiarity with engagement survey tools
- CIPD qualification (Level 3) or equivalent
Personal Attributes
- Strategic thinker with a hands-on approach
- Strong emotional intelligence and interpersonal skills
- Adaptable, solutions-focused, and proactive
- Self-motivated with the ability to meet deadlines
- Passionate about creating a positive employee experience
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