Assistant Manager, Complaints

Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.Key responsibilitiesWHAT’S IT LIKE TO BE AN ASSISTANT MANAGER?Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards highInspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experienceStore management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.Experienced in management and wanting to take your career to the next levelInstinctive in knowing what our customers want, you go all out to deliverExtremely driven, leading you to hit targets and inspire those around youInquisitive, ever-questioning and ever-improvingPassionate about our businessFriendly, flexible, reliable, honest and like to work hard!Joining Screwfix means joining a growing team – full of support, opportunities, and fun!We offer a competitive salary33 days annual leave (including an allowance for Bank……