Our pub teams work really hard with a real level of autonomy. Freshly cooked food, skilled chefs, and General Managers trusted to run their pubs properly. Menus, specials, and events aren’t handed down – they’re created by the people on site who know their customers best. That might mean in one site bringing in whole deer from a Royal estate and butchering it down in-house, or another sourcing seafood straight from a Hampshire harbour. It keeps things interesting, it keeps standards high, increases skill levels rather than de‑skilling and it keeps our pubs full of life.
I’m currently looking for a General Manager for The Old Mill, just outside Lymington in the New Forest. It’s a converted water mill in a standout location – a serious opportunity for someone who wants to run a special site.
What’s in it for you?
- Up to £55,000 per annum plus Bonus and also a share of Tronc this can be up to £5,000 per year
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. The lifestyle card is a 100% free benefit for our Upham Inn team members.
- Service Awards
- Refer a friend and chef recruitment incentives of up to £1,000
General Manager requirements:
- Previous experience as a General Manager of Gastro style pub min 1 year at least, or proven track record of different styles of pub/restaurants
- Consistent approach to driving the team to achieve the highest levels of guest service at all times
- A strong leader and motivator to foster effective team working in line with the company vision and direction
- Passionate about hospitality and delivering exceptionally high‑standard of service
- Highly motivated, proactive and reliable
- Available to work up to 48 hours per week including evenings, weekends and bank holidays.
- Financial understanding, experience working with P&L's, sales and labour budgeting
- The Right to Work in the UK
General Manager responsibilities:
- Overall management of the pub in line with company procedures and adhering to brand standards
- Lead by example with a hands on approach to training, coaching and development of the team
- Engagement with the local community to develop and improve repeat business, improve the reputation and ensuring the pub is an essential pillar within the community
- Inspire a passion for delivering great food and service culture throughout the team
- Overall responsibility for the Health and safety of guests, team, and visitors through constant administration of fire procedures, kitchen and Health & safety assessments.
- Ensure as the DPS, that standards comply with the license
- Overseeing all ordering to ensure is in line with requirements whilst controlling stock and wastage levels
- Preparing team rosters at least 2 weeks in advance and inline with the companies labour budgets
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