Summary
Our people make us who we are. That's why we have an exceptional People team dedicated to ensuring they're supported, motivated, and empowered to reach their full potential. With a global workforce of around 75,000, looking after them all is the challenge our People team rises to every day.
What You'll Do
Resourcing
- Take detailed role briefs and implement the most effective sourcing strategies
- Deliver high-quality candidate shortlists through efficient screening
- Build and maintain talent pipelines using social media and networking for a steady flow of qualified candidates
- Ensure an exceptional candidate experience from application through to offer and onboarding
Stakeholder Management
- Develop strong relationships to enhance employer brand and candidate engagement
- Provide guidance and coaching on recruitment best practices to Hiring Managers
Digital
- Maximise the use of recruitment systems to deliver a modern, seamless candidate experience
- Drive cost savings through direct sourcing techniques
Data & Insight
- Provide key metrics and insights on time, cost, and quality of hires
- Share up-to-date industry knowledge to support workforce planning and attract the best talent
Talent Acquisition Strategy
- Use customer insights and data to influence and shape the overall resourcing strategy
Who You Are
- Proven experience in both agency and fast-paced internal Talent Acquisition roles
- Strong background in Digital & Tech recruitment, ideally within large-scale, complex environments
- Exceptional relationship management skills to build and sustain strong partnerships
- Excellent communication, negotiation, and feedback capabilities
- Commercial awareness with the ability to translate business needs into actionable recruitment strategies
- Resilient and influential, able to navigate across business areas to deliver optimal solutions
- In-depth knowledge of software engineering recruitment practices and familiarity with ATS, CRM, and social sourcing tools
What's In It For You
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market‑leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Equal Opportunity Statement
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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