About Us
Join our dynamic and growing organisation in North West London, where we are redefining the Data Centre and Critical Engineering sector. We foster a positive culture that values downtime, continuous training, and professional development for our engineering staff. If you’re looking for an employer that champions innovation and personal growth, your search ends here!
Our client specialises in the design, construction, and operation of 'White Label' data centres for global clients, primarily serving IT service providers, telecommunications companies, and financial services organisations. As a privately-owned company, we are united by shared values of fairness, integrity, quality of service, and a commitment to global best practices.
Job Overview
As a Data Centre Shift Leader / Shift Engineer, you will play a pivotal role in ensuring the uptime, availability, and reliability of our data centre operations. You will oversee maintenance activities, ensuring they meet or exceed defined SLAs and comply with company policies and procedures.
Main Responsibilities
- Operate and maintain electrical, mechanical, and HVAC systems under a strict change management system to achieve 100% uptime.
- Monitor and troubleshoot site and plant equipment support systems, handling incidents, problems, changes, escalation, and resolution.
- Manage mechanical and electrical plant and systems, including HVAC, generators, UPS, fire alarms, suppression systems, low and high voltage switching, water systems, and associated equipment.
- Utilise operational systems including BMS, PMS, and CMS to monitor and control site performance.
- Coordinate sub-contracted resources as needed to deliver safe, high-quality service.
- Manage and coordinate all Planned Preventative Maintenance (PPM) activities according to schedule.
Requirements
- Engineering Apprenticeship or equivalent
- X Forces Engineering Qualification and experience
- High-Pressure Precision Engineering experience
- HND in electrical or mechanical engineering or equivalent (desirable)
- Background in a Critical Environment / Data Centre (desirable)
- Professional electrical or mechanical certification (National Craft Certificate, Registered Electrical/Mechanical Contractor, or equivalent)
- Experience in troubleshooting and repairing low & medium voltage electrical systems
- Experience in mechanical/HVAC systems troubleshooting and repair
- Knowledge and ability to apply safe electrical practices according to guidelines and regulations
Candidate Attributes
- Strong troubleshooting and problem-solving skills, including Root Cause Analysis (RCA)
- Detailed understanding of Change Management processes and procedures
- Ability to follow procedures, system documentation, and track issues via a Service Desk Ticketing system
- Good judgment and decision-making instincts
- Ability to collaborate with support teams to resolve complex issues
- Knowledge of BMS systems and a solid understanding of PPM/CAFM systems
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