Infrastructure Engineer
We are looking for an experienced Infrastructure engineer to join this public sector organisation to deliver specialist 3rd/4th line support for key technologies including databases, storage, applications, backup and the wider server estate. You will also be required to support the implementation and design of new applications, infrastructure and database solutions. Proactively monitoring overall system performance and technical feedback into the Architectural team is also a key element.
Tasks and Responsibilities
- Ensure availability and performance of infrastructure, applications, platforms, and databases, including data centres, storage, servers, and backups.
- Maintain the confidentiality, security, and integrity of the infrastructure.
- Facilitate incident, configuration, availability, capacity, continuity, and release management.
- Assist the DDaT Infrastructure Manager with strategic direction and contribute to roadmaps and technical strategy.
Skills and Experience
- Microsoft certified qualification
- Demonstrable significant experience in a 3rd/4th line infrastructure support role
- VMWare Products configuration and performance management
- Backup technology configuration and performance management
- Working with the Architect team to design and configure on‑prem and cloud‑based solutions for both infrastructure and applications
- Experience of supporting server deployments activities through a development, design, test and implementation lifecycle
- Enterprise storage solutions such as Dell Isilon or similar
- Significant demonstrable experience of operating at a 3rd/4th line role in an IT environment
- ITIL for incident, problem and change management
- In depth knowledge of Microsoft Server 2012-2025
- PowerShell scripting
- In‑depth knowledge of M365 Exchange Online, Teams and Intune
- Virtualisation technologies such as Citrix or similar
- 53688 / year
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