Clinical Services Manager

Overview

We have an exciting opportunity for an experienced Clinical Services Manager to provide strategic leadership across our Ophthalmology theatres, outpatients and pre‑operative assessment services.

This is a key senior leadership role where you’ll be responsible for the quality, safety and operational performance of the full perioperative pathway – from first outpatient contact through to theatre and discharge. Working closely with the Head of Nursing & Clinical Governance, consultants and multidisciplinary teams, you’ll play a pivotal role in shaping service delivery, driving continuous improvement and ensuring outstanding patient care.

Responsibilities

• Provide visible, compassionate and inclusive leadership across theatres, outpatients and pre‑assessment services.
• Lead the strategic development of the ophthalmology service, aligning delivery with organisational, local and national priorities.
• Act as the clinical governance lead, ensuring robust systems for quality assurance, risk management, audit and learning.
• Ensure full compliance with CQC, NICE, WHO and professional regulatory standards.
• Manage the day‑to‑day operational performance of services, ensuring efficient patient flow, theatre utilisation and waiting‑list management.
• Oversee workforce planning, recruitment, appraisal, development and wellbeing of multidisciplinary teams.
• Drive service redesign, innovation and quality improvement, using data, audit and benchmarking to improve outcomes.
• Manage delegated budgets, identifying opportunities for cost‑effective care and service efficiencies.
• Build strong relationships with internal teams and external partners, representing the service at local, regional and national forums.

What we'll look for in you

With a strong background in ophthalmology or perioperative services, you will be a registered Nurse (NMC) or Operating Department Practitioner (HCPC) with senior leadership experience across theatres, outpatients or pre‑assessment services. You’ll have proven expertise in clinical governance, CQC compliance and risk management, a strong track record of leading multidisciplinary teams, and experience delivering service improvement and change. You will bring excellent communication, influencing and decision‑making skills, alongside financial acumen and experience managing budgets and performance data.

What You Can Expect In Return

A competitive salary based on experience, 25 days annual leave plus bank holidays (increasing with service), and a wide range of wellbeing and lifestyle benefits, including Reward Gateway and Blue Light Card discounts. You will have access to development programmes through the Practice Plus Group Learning Academy, with genuine opportunities for career progression.

How to Apply

Prospective candidates are encouraged to contact Head of Clinical Services - Tom Challinor via rachel.smith@practiceplusgroup.com

We reserve the right to close the advert early if a suitable candidate is appointed. All offers are subject to satisfactory pre‑employment checks. Practice Plus Group actively promotes equality, diversity and inclusion.

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