Job Summary
The External Affairs Manager will build strong relationships with Metro Mayors, businesses, industry bodies and business groups across the UK on behalf of Heathrow and use existing connections to enhance the airport’s reputation. They will work with the Communications team to support proactive campaigns.
Responsibilities
- Develop and maintain excellent relationships with a wide range of political and external stakeholders throughout the nations and regions on behalf of Heathrow, including management of Heathrow’s Business Coalition
- Support the activation of proactive and reactive communication strategies to build the reputation and support for our business, ensuring regular third party support is forthcoming
- Scan the political horizon for issues which are relevant to Heathrow and proactively develop strategies to address them
- Draft briefings for senior internal and external stakeholders to explain complex issues in a straightforward manner
- Organise visits and attend events across the UK to demonstrate the importance of Heathrow to the UK economy, with a particular focus on our domestic supply chain and our role as the UK’s largest port by value
- Be part of an on-call team responding to incidents at the airport
Qualifications
- Experience managing Public Affairs or External Relations
- Experience handling complex and challenging relationships
- Political experience and existing relationships enabling engagement with politicians across party and industry lines; ownership of relationships with external stakeholders to maintain and build support for Heathrow’s priorities
- Outstanding written and verbal communication skills to understand complex information and present it in an accessible way
- Proactive approach to updating and sharing information with colleagues
Benefits and Rewards
We offer competitive salaries, performance-based annual bonuses, Share in Success Bonus plans, generous annual leave, a market-leading pension, family friendly policies, private health insurance, wellbeing tools and varied learning and development opportunities.
Working Location
You must be based in the UK and within a commutable distance to Heathrow. Our Hybrid working approach offers the opportunity to work from home for an average of two days a week, with arrangements confirmed during the recruitment process.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. Heathrow is an accessible place to work, and we champion inclusivity and celebrate individuality through five diversity networks.
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